Australia Post, officially known as the Australian Postal Corporation and sometimes referred to as AusPost, is more than just a postal service—it’s a vital thread in the fabric of Australian life. With a history that spans over a century, Australia Post continues to evolve with the needs of individuals, businesses, and communities across the country.
- How do I contact Australia Post?
- How long does post take in Australia?
- What is the post office called in Australia?
- How long will Australia Post hold a parcel?
- How do I contact an post delivery?
- Does Australia Post work 7 days?
- How to check Auspost gift card balance?
- How long does Post take to get to Australia?
A Proud History of Service
Australia Post’s story dates back to 1901, when the Postmaster-General’s Department was established at the time of federation. Its mission was simple: to unite Australia through a formal postal system. Fast forward to 1975, the Australian Postal Commission was created, taking over postal duties in a more modernised way. By 1989, the structure we know today—Australia Post—was formed as a government-owned corporation.
Where It All Happens
The headquarters of Australia Post is located on Swan Street in Richmond, Victoria, within the greater Melbourne area. From this hub, Australia Post oversees a national network that reaches every corner of the country.
As of the 2022 financial year, Australia Post operates 4,310 outlets and employs 64,900 people—making it one of the largest employers in the nation. It’s a testament to the scale of services offered and the trust placed in the organisation by millions of Australians.
Leadership and Governance
Australia Post is led by Paul Graham (CEO) and Lucio Di Bartolomeo (Chairman), both of whom bring a wealth of experience to the table. Under their leadership, the organisation continues to adapt in a fast-changing digital and logistics landscape.
Owned by the Australian Government, Australia Post operates with a focus on customer satisfaction, accessibility, and innovation. While email and instant messaging have changed how we communicate, AusPost has expanded its services—particularly in parcel delivery, ecommerce logistics, and business solutions.
Services That Go Beyond the Mailbox
Australia Post offers more than traditional letters and parcel services. They provide:
- International and domestic shipping
- PO boxes and mail redirection
- Digital identity and document services
- Bill payments and financial services
- Business logistics and marketing solutions
With increasing demand for reliable delivery due to online shopping, Australia Post has played a crucial role in supporting the growth of Australian ecommerce businesses.
How to Get in Touch
Need help or have a question about a delivery? Australia Post’s customer service is available:
- Phone: 13 POST (13 7678) — from within Australia
- From overseas: +61 3 8340 7239
- Hours: 8am–6pm, Monday to Friday (except public holidays)
Whether you’re sending a care package to a loved one or managing deliveries for your business, Australia Post offers the reliability, reach, and service Australians have come to trust for generations.