The Royal Automobile Club of Queensland, or RACQ, is one of the most reputable companies in Australia for trustworthy insurance services. RACQ is available to assist you whether you require assistance with home insurance, auto insurance, or roadside assistance. But occasionally, if you have questions or need help, you might have to contact their customer support personnel. Finding the right RACQ Insurance phone number will help you avoid hassle and save time when you need assistance.
Why Choose RACQ Insurance?
RACQ has been a staple in Queensland since its inception in 1905, offering a range of insurance products that cater to the needs of individuals, families, and businesses alike. Their offerings include:
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Car Insurance: RACQ provides comprehensive, third-party fire and theft, and third-party property damage insurance for your vehicle.
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Home Insurance: Protect your home and belongings with a range of home insurance policies from RACQ.
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Health Insurance: RACQ offers private health insurance policies tailored to different needs.
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Roadside Assistance: RACQ is widely known for its prompt and reliable roadside assistance service.
But even with top-tier services, sometimes you may need to contact RACQ for support, policy information, claims, or inquiries. This is where having the right RACQ Insurance phone number comes in handy.
RACQ Insurance Phone Number
To get in touch with RACQ for insurance-related queries, use the following contact details:
General Insurance Inquiries and Claims:
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Phone Number: 13 1905 (available Monday to Friday from 8 AM to 6 PM)
If you’re looking for specific services like roadside assistance, claims filing, or need information about policies, calling the above number will direct you to the right department.
Roadside Assistance:
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Phone Number: 13 11 11 (24/7 service)
If you’re in need of emergency roadside assistance, RACQ offers round-the-clock help. Whether you’ve locked yourself out of your car or have a flat tire, simply call 13 11 11 for immediate assistance.
How to Contact RACQ Insurance Online
In addition to calling the phone number, RACQ offers other convenient methods to get in touch:
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Website Contact Form: You can visit the RACQ website and fill out a contact form to have their customer service team get back to you. This is ideal for less urgent matters, such as policy inquiries or general questions.
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Live Chat: For quick questions or immediate assistance, RACQ’s live chat feature on their website can help resolve issues in real time.
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Email: If you prefer email, RACQ provides an email address for general inquiries. However, it’s advisable to call for time-sensitive issues, especially when it comes to insurance claims.
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Social Media: RACQ is active on various social media platforms such as Facebook and Twitter. Sometimes, reaching out via these platforms can lead to a quick resolution.
RACQ Insurance: What You Need to Know Before Contacting
Before you contact RACQ, it’s helpful to have the following details at hand to ensure a smooth and efficient experience:
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Policy Number: Always have your policy number ready when inquiring about an insurance claim or policy details. This helps the customer service team pull up your information quickly.
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Personal Information: Be ready to provide your name, address, and other identifying details to confirm your identity.
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Details of Your Inquiry: Whether you need help with a claim, making a change to your policy, or getting a quote, having specific details will save you time during your call.
Why RACQ is a Leading Choice for Insurance
RACQ’s long-standing presence in the industry and commitment to providing exceptional customer service make it a top choice for insurance in Queensland. Their policies offer a high level of coverage and flexibility to cater to various customer needs, making them a reliable option for individuals and families across Australia.