The MIBFA head office is located in Johannesburg, and it’s the central hub for the organization’s operations. Whether you’re seeking assistance regarding your pension or need help with general inquiries, the team at the head office is ready to assist.
Contact Information:
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Postal Address:
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P.O. Box 7507, Johannesburg, 2001
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Physical Address:
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42 Anderson Street, Johannesburg, 2001
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Telephone Numbers:
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011 870 2000
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0860 10 25 44 (Share Call Number)
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If you’re in Johannesburg or prefer to contact the head office, these numbers will connect you to the relevant departments.
MIBFA Contact Details for KwaZulu-Natal
MIBFA also has a regional office in KwaZulu-Natal, situated in Durban. The KwaZulu-Natal office offers similar services, including support for pensions and employee benefits, tailored to the needs of members in this region.
Contact Information:
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Postal Address:
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P.O. Box 47798, Greyville, 4023
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Physical Address:
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320 Anton Lembede Street, Mercury House, 11th Floor, Durban, 4000
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Telephone Numbers:
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(031) 365 7700
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(031) 365 7701
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(031) 365 7702
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Fax Lines:
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Credit Control: 031 305 1013
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Reception: 031 305 1014
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If you’re located in or around the KwaZulu-Natal area, you can use these numbers to quickly reach the Durban office for assistance.
MIBFA Contact Details for Cape Town
For individuals in the Western Cape, the MIBFA Cape Town office provides an additional point of contact. Whether it’s for pensions or record-related inquiries, the Cape Town office is another crucial location to reach out to.
Contact Information:
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Postal Address:
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P.O. Box 1640, Cape Town, 8000
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Physical Address:
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12th Floor, Golden Acre Towers, Golden Acre, Adderley Street, Cape Town, 8001
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Telephone Number:
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(021) 425 5933
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Fax Numbers:
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(021) 421 6183
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(021) 418 5462
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If you’re in Cape Town or surrounding areas, these contact details will connect you directly to the MIBFA team.
MIBFA Email Addresses
The primary method of reaching MIBFA for various inquiries is via email. Here are the main email addresses you will need for different services:
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For Pension and Benefits Inquiries:
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Email Address: pensions@mibfa.co.za
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This email address is dedicated to questions regarding pensions, benefits, and other related services. If you need help with your pension account or have any benefit-related inquiries, this is the address to use.
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For Record Maintenance and Member Information:
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Email Address: recordmaintenance@mibfa.co.za
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If there are any discrepancies with your records or member information, this email address should be your go-to. Use it for correcting personal details or making updates to your account.
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