With a huge library that includes Disney classics, Marvel blockbusters, Star Wars sagas, and National Geographic documentaries, Disney+ has long been a mainstay for streaming fans. The platform’s latest moves, however, have caused a great deal of dissatisfaction among subscribers in Australia.
Price Hikes Stir Subscriber Outrage
In March 2025, Disney+ announced a substantial price increase in Australia. The Premium plan escalated from $139.99 to $209.99 annually, while the Standard plan rose from $13.99 to $17.99 per month . This move has led many subscribers to reconsider their subscriptions, with some even threatening to cancel.dailytelegraphadelaidenow+1dailytelegraph+1
Crackdown on Password Sharing
Disney+ has implemented measures to curb password sharing, introducing fees for users who wish to share their accounts outside their primary household . This policy shift has not been well-received, with many Australian users expressing frustration over the additional costs.Information Age
Content Decisions Raise Eyebrows
One of the most contentious decisions was the cancellation of the $300 million Australian production, Nautilus. Despite being the most expensive TV series ever filmed in Australia, Disney axed the show, leading to its acquisition by local streaming service Stan .The Guardian+2news+2Variety Australia+2
Additionally, Disney’s reluctance to invest in Australian content has drawn criticism. The Australian government is considering implementing local content quotas for streaming platforms, a move that Disney+ has opposed .The Guardian+1dailytelegraph+1
Technical Glitches and Streaming Issues
Subscribers have reported various technical issues, including buffering, poor video quality, and app crashes. While Disney+ provides troubleshooting guides, these persistent problems have led to increased dissatisfaction among users .downdetector.com.au+2Disney+ Help+2Disney+ Help+2
Addressing Subscriber Concerns
For those experiencing issues or seeking to voice their concerns, Disney+ offers support through their Help Center and contact numbers:Handle My Complaint+1Disney+ Help+1
- Help Center: help.disneyplus.com
- Australia Contact: 1800 965 160