Getting in touch with eBay Australia is easier when you know where to look. Whether you’re a buyer, seller, or just need help with your account, here’s a fresh, straightforward guide to all the ways you can contact eBay in Australia.
Main eBay Australia Customer Service Numbers
- Customer Service Phone Number:
1800 093 577
This is the primary contact number for eBay Australia’s customer support. It’s confirmed as working and is your best bet for speaking directly to a representative. - Alternate Customer Service Number:
+61 1800 322 928
This number also routes you through eBay’s automated system. Be prepared to provide your name, email, or phone number for identification. Hold times can vary, but most people get through in under a minute.
Online and Digital Support Options
- Live Chat:
Visit the eBay Help Centre and scroll to the bottom of any help article to find the “Contact us” or “Live Chat” option. Live chat is available from 8am–8pm AET on weekdays and 9am–7pm on weekends. - Help Centre:
The eBay Help Centre (help.ebay.com.au) is packed with answers to common questions and guides for buyers and sellers. If you can’t find what you need, use the “Contact us” button at the bottom of the page to see your contact options. - Social Media:
You can reach out via Twitter (@eBayAU), Facebook (@eBay.com.au), or Instagram (@ebayau) for quick responses to general enquiries.
Email Contact
- Privacy Inquiries:
For privacy-related issues, use: mediaaustralia@ebay.com.
Note: This email is not for general customer support, but specifically for privacy concerns.
Tips for Getting Help
- Always sign in to your eBay account before reaching out-this speeds up verification and helps eBay assist you faster.
- For order issues, start by selecting the relevant item in your purchase history, then follow the prompts for support.
- If you’re a seller, eBay’s Seller Help portal is the best place to manage returns, refunds, and feedback.
You can contact eBay Australia by phone at 1800 093 577 or +61 1800 322 928, use live chat via the Help Centre, or reach out on social media for quick help. For privacy matters, email mediaaustralia@ebay.com. Always sign in to your account first for the best support experience.