For legal professionals, parties involved in court proceedings, and others needing official transcripts in Australia, Auscript (now part of VIQ Solutions) is a key provider of court and tribunal transcription services. Understanding how to place an order for transcripts through Auscript’s system is essential to ensure timely and accurate access to these important documents.
What Is Auscript?
Auscript Australasia Pty Ltd is a specialist transcription service that handles court reporting and transcription for various Australian courts and tribunals. It is now integrated with VIQ Solutions, a global leader in digital transcription and workflow solutions. Auscript manages transcription services for federal courts, state courts, and tribunals across Australia.
Where to Order Auscript Transcripts
Transcript orders for federal courts, including the Federal Court of Australia, are placed directly through VIQ Solutions’ online platform. You can access the ordering system by logging into the VIQ Solutions portal:
Once logged in, users can request audio recordings or typed transcripts, select turnaround times, and track the progress of their orders.
Turnaround Options and Delivery Times
VIQ Solutions offers several transcript delivery options to suit different needs:
- Next Day: Transcript delivered within 10 business hours after order confirmation or adjournment time.
- 1.5 Day: Delivered within 15 business hours.
- 3 Day: Delivered within 30 business hours.
- 5 Day: Delivered within 50 business hours.
- 10 Day: Delivered within 100 business hours.
For hearings spanning multiple days, transcripts are delivered consecutively for each day ordered under the Next Day service.
Ordering Transcripts in Queensland
Queensland courts have transitioned from Auscript’s traditional portal to the QTranscripts platform for ordering transcripts and audio recordings. This web-based system streamlines the ordering process for Supreme and District Courts, Industrial Relations Commission, and various tribunals.
- To order transcripts in Queensland, users must register and log in to the QTranscripts portal.
- Manual ordering is still available via forms for those unable to use the online system.
- For assistance, contact the Recording and Transcription Services team at 1800 842 122.
Ordering Transcripts in Other Jurisdictions
- Australian Capital Territory (ACT): Transcripts are ordered through Epiq, the preferred transcription service provider, using an order form submitted by email. Applicants must be parties to the proceedings or have court permission.
- Victoria: From July 2021, Epiq Australia Pty Ltd and Legal Transcripts Pty Ltd are the nominated transcript providers. Orders are placed directly with the relevant service provider depending on the court division.
- New South Wales (NSW): The Online Transcripts Portal allows parties to order, track, and pay for transcripts digitally through the NSW Courts and Tribunals Online Registry.
Who Can Order Transcripts?
Generally, transcripts can be ordered by:
- Parties to the proceedings
- Legal representatives of parties
- Individuals or organisations with leave from the court to obtain the transcript
Non-parties must provide a valid reason for their request and may require court approval.
Summary
Ordering transcripts through Auscript in Australia involves using VIQ Solutions’ online portal or jurisdiction-specific platforms like QTranscripts in Queensland. With multiple turnaround options and digital tools, Auscript ensures efficient access to official court transcripts across Australia. Whether you are a legal professional or a party to a case, understanding the ordering process helps you obtain accurate transcripts quickly and reliably.