Halaxy has rapidly become a trusted practice management platform in Australia, serving over 60,000 healthcare practitioners with a suite of tools designed to streamline clinical and administrative workflows. What sets Halaxy apart is its unique pricing model and feature packaging, which caters to practices of all sizes-from solo practitioners to large multi-location clinics. This blog post explores how Halaxy is packaged and priced in Australia, highlighting why it’s an appealing choice for healthcare providers.
Core Software: Free and Fully Featured
One of Halaxy’s standout features is that its core practice management software is completely free to use, regardless of practice size or number of practitioners. This means Australian healthcare providers can access essential tools without any monthly subscription fees, including:
- Appointment scheduling with a smart calendar
- Online bookings and patient self-scheduling
- Patient records management, including clinical notes and templates
- Invoicing, billing, and financial reporting
- Automated email reminders and mass communications
- Integration with other healthcare systems and tools
- Support for multiple users and practice locations
This free core offering is designed to provide comprehensive practice management capabilities without upfront costs, making it ideal for small to medium practices or those just starting out.
Optional Add-Ons: Pay-As-You-Go with Halaxy Credits
While the core platform is free, Halaxy offers optional premium add-ons that enhance functionality. These features are paid for using Halaxy Credits, which can be purchased in bulk at discounted rates. Add-ons include:
- SMS reminders: Send appointment reminders via text to reduce no-shows.
- Payment processing: Securely accept online payments, including deposits, full fees, or no-show charges.
- Medicare and private health fund claim processing: Submit rebates and claims electronically for Medicare, DVA, NDIS, WorkCover, and more.
- Fax and secure messaging: Communicate securely with other healthcare providers.
Halaxy Credits cost as little as $0.15 per credit when bought in bulk, allowing practices to pay only for what they use. This flexible approach helps keep costs manageable and scalable as the practice grows.
Pricing Compared to Competitors
In the Australian market, other practice management software typically charge monthly subscription fees that can range from $159 per month for 6-10 practitioners, excluding GST. In contrast, Halaxy’s unlimited practitioners can use the core software at no monthly cost, offering significant savings.
This pricing model reflects Halaxy’s philosophy of making healthcare management accessible and affordable by generating revenue through volume and optional services rather than high subscription fees.
Payment Processing Benefits
Halaxy’s integrated payment system, Halaxy Auto Payments, enables practitioners to accept payments online without the need for separate EFTPOS machines or manual processing. Key advantages include:
- Competitive transaction fees starting at 1.8% + $0.75 per payment
- Support for full or partial payments, including telehealth and online bookings
- Automatic payment capture and retry for failed transactions
- Ability to charge for late cancellations or no-shows, improving cash flow
This seamless payment integration saves time and reduces administrative errors, making billing smoother for both providers and patients.
Tailored for Australian Healthcare
Halaxy’s packaging and pricing are designed with the Australian healthcare environment in mind. It supports compliance with local regulations, integrates with government rebate systems, and offers features that cater to the needs of Australian practitioners, including multi-location support and comprehensive reporting.
Summary
Halaxy’s packaging in Australia is built around a free core practice management system packed with essential features, complemented by optional, pay-as-you-go add-ons that allow practices to scale their usage and expenses according to their needs. This flexible and affordable model has made Halaxy a popular choice for healthcare providers looking to streamline their practice operations without hefty subscription costs.
Whether you’re a solo practitioner or part of a large clinic, Halaxy offers a customizable solution that grows with your practice while keeping costs transparent and manageable.