How Do I Contact Halaxy in Australia? Your Options for Getting Support
Halaxy is a popular practice management software used by many healthcare practitioners in Australia. If you’re using Halaxy and need assistance, it’s good to know the best ways to get in touch with their support team. Here’s a rundown of how you can contact Halaxy in Australia to get the help you need .
Contact Methods
- Phone: You can call Halaxy’s Australian support line at 1800 984 334 .
- Email: You can email Halaxy at community@halaxy.com .
- Help Guide: Halaxy has a comprehensive online help guide you can access at any time .
Support Availability
Halaxy offers 24-hour real-time customer support via both phone and email, Monday to Friday (Australian Eastern Time) . This means you can contact them at any time during the workweek and expect to speak to a real person. Halaxy’s support teams are located in Australia, Europe, and North America.
Why Contact Halaxy?
You can contact Halaxy for many reasons, including:
- Setting up your account
- Migrating your entire practice
- Troubleshooting technical issues
Halaxy also has a comprehensive Help Guide with tutorials and video walkthroughs.
Emergency Help
If you need urgent help for a medical emergency, you should contact emergency services directly . In Australia, the emergency number is 000. Halaxy also provides a list of crisis helplines for mental health support on their website .
Halaxy aims to provide accessible, responsive, and personal support to its users . With phone, email, and online resources available, you can find the help you need to use the platform effectively.