Medibank Private is Australia’s largest private health insurer, covering around 4.2 million customers in 2024. Originally established by the Australian government in 1976 as a not-for-profit entity, Medibank was privatised in 2014 and has since become a major player in the private health insurance market, offering a wide range of health cover options tailored to individuals, families, overseas students, and visitors.
What Does Medibank Private Offer?
Medibank provides flexible private health insurance plans that include:
- Hospital Cover: Access to private hospital care, choice of doctor, and reduced waiting times for elective surgeries.
- Extras Cover: Benefits for services outside hospital such as dental, physiotherapy, optical, and chiropractic care. Medibank even offers 100% back on dental check-ups twice a year for eligible extras.
- Combined Packages: Options to mix and match hospital and extras cover or choose packaged plans for comprehensive protection.
- Accident Cover Boost: Additional coverage for accidents, helping with unexpected medical costs.
- 24/7 Nurse Support: Access to professional health advice anytime via phone.
Who Can Get Medibank Cover?
Medibank’s health insurance is available to:
- Australian residents seeking private hospital and extras cover.
- Overseas students and visitors requiring health insurance that meets visa requirements.
- Corporate clients looking for tailored health cover for employees.
Why Choose Medibank?
- Award-Winning Value: Medibank has been voted Outstanding Value Health Insurance for 16 consecutive years.
- Extensive Provider Network: Members can access the Members’ Choice network, one of Australia’s largest health provider networks, including agreement hospitals that offer reduced or no out-of-pocket costs.
- Comprehensive Support: From online claims and app-based services to health coaching programs, Medibank supports members in managing their health proactively.
- Research and Innovation: Medibank invests in health programs and tools like Live Better, encouraging Australians to eat well, move more, and feel healthier.
How to Save on Medibank Health Insurance
While Medibank doesn’t offer discounts for prepaying premiums or direct debit, it provides incentives such as:
- Discounts for young people who purchase cover before turning 30.
- Regular reviews and comparisons to help members find the best plan for their needs and potentially save money.
Understanding Costs and Coverage
Medibank covers a wide range of hospital-related services, with variable coverage depending on the plan selected. Members should be aware of:
- Waiting Periods: Timeframes before certain benefits become payable.
- Out-of-Pocket Expenses: Some services may incur additional costs not fully covered by insurance.
- Gap Cover: Medibank offers gap cover options to reduce unexpected medical bills.
Customer Service and Complaints
Medibank handles a significant portion of Australia’s private health insurance market and maintains a customer service team reachable via phone at 134 190. While it receives complaints like any large insurer, it generally performs in line with industry standards regarding member retention and benefits payout.
Conclusion
Medibank Private is a cornerstone of Australia’s private health insurance landscape, offering flexible, award-winning coverage to millions of Australians and visitors. Its extensive network, range of products, and commitment to member support make it a popular choice for those seeking comprehensive health insurance tailored to their lifestyle and needs.