If you’re looking to connect with North-West University (NWU), a leading South African university with multiple campuses, there are various ways to get in touch depending on your needs. Whether you’re a prospective or current student, staff member, or external partner, NWU offers several contact channels to ensure your questions are answered promptly and efficiently. Here’s a fresh and detailed guide to the university’s contact details for 2026.
General Contact Information
- Registrar’s Office (Potchefstroom Campus):
Postal Address: Private Bag X1290, Potchefstroom, 2520
Physical Address: Building F1, 11 Hoffman Street, Potchefstroom, 2531
Phone: +27 (0)18 299 1111 / +27 (0)18 299 2222 - Mahikeng Campus:
Postal Address: Private Bag X2046, Mmabatho, 2745
Physical Address: Corner of Albert Luthuli and University Drive, Mmabatho, 2745
Phone: 0860 169 698 (0860 1MYNWU)
Switchboard: +27 (0)18 389 2601 - Potchefstroom Campus:
Postal Address: Private Bag X6001, Potchefstroom, 2520
Physical Address: Building F1, 11 Hoffman Street, Potchefstroom, 2531
Phone: 0860 169 698 (0860 1MYNWU)
Switchboard: +27 (0)18 299 2713 / +27 (0)18 299 1102 - Vanderbijlpark Campus:
Postal Address: PO Box 1174, Vanderbijlpark, 1900
Physical Address: Hendrik Van Eck Boulevard, Vanderbijlpark, 1900
Phone: 0860 169 698 (0860 1MYNWU)
Switchboard: +27 (0)16 910 3661
Undergraduate Enquiries
- Call Centre: 0860 169 698
- Email: studies@nwu.ac.za
- WhatsApp: +27 (0)60 070 2606
- SMS Line: 31750
These channels are designed to assist with general undergraduate queries, application processes, and study information.
Honours Degree and PGCE Enquiries
For honours and Postgraduate Certificate in Education (PGCE) queries, it’s best to contact the faculties directly or use the campus-specific phone numbers:
- Phone: +27 (0)18 299 4383 / 4130 / 4263 / 2445 / 2003
Higher Degree (Master’s and Doctoral) Enquiries
- Specific contact details are available through the faculties for all higher degree-related questions.
Distance Learning Support
- Phone: +27 (0)18 285 5900
- Email: DistancePotch@nwu.ac.za
- Website: distance.nwu.ac.za
Academic Records Enquiries
- Mahikeng Campus: +27 (0)18 389 2525 / 018 389 2025 | Email: MCadmissions@nwu.ac.za
- Potchefstroom Campus: Email: PC-Undergrad-Records@nwu.ac.za
- Vanderbijlpark Campus: +27 (0)16 910 3117 / 3138 | Email: VC-Undergrad-Records@nwu.ac.za
Complaints and Feedback SMS Lines
- Mahikeng Campus: 34151
- Potchefstroom Campus: 31750
- Vanderbijlpark Campus: 41617
- Open Distance Learning: 33139
Tips for Contacting NWU
- When reaching out, always provide your full name and student number (if applicable) to help staff assist you faster.
- Use the specific contact details for your campus or faculty to ensure your query is directed correctly.
- For general study-related questions, the Call Centre, WhatsApp, and SMS lines offer quick and convenient support.
- Visit the official NWU website for updated contact information and online services.
With these contact details, connecting with North-West University is simple and efficient, whether you’re seeking admissions advice, academic support, or administrative assistance. The university’s dedicated teams are ready to guide you through your academic journey.