It’s likely that if you attend Walter Sisulu University (WSU) in South Africa, you are already familiar with the WSU email system. However, are you aware of its functions, how to use it, and its significance? This handbook explains everything for you, regardless of whether you’re a first-year student or simply need a refresher.
What Is WSU Email?
WSU email is the official email platform provided to all students and staff of Walter Sisulu University. It serves as the primary channel for university communications, including class announcements, exam schedules, important notices, and more.
When you register at WSU, you’re automatically assigned a unique email address, typically in the format: studentnumber@wsu.ac.za
Why Your WSU Email Matters
In today’s digital world, having an official university email address isn’t just a formality—it’s a necessity. Here’s why:
- Official Communication: All university-related information is sent to your WSU email. This includes updates from your lecturers, faculty announcements, and even notifications about bursaries or internships.
- Access to Microsoft 365: With your WSU email, you get free access to Microsoft tools like Word, Excel, PowerPoint, and Teams—perfect for assignments and group projects.
- Professionalism: Your WSU email can be used for academic and career-related communication. It gives you a more professional edge when reaching out to external institutions or companies.
How to Log In to Your WSU Email
Getting started is super easy. Follow these steps:
- Visit the WSU Student Portal
- Click on the “Student Email” link (usually on the homepage or under Student Resources)
- Enter your WSU email address (e.g., 218765432@wsu.ac.za) and your password
- You’ll be redirected to Microsoft Outlook, where your inbox awaits
Common WSU Email Issues & How to Fix Them
Forgot your password? You can reset it through the WSU IT Helpdesk or follow the “Forgot Password” link on the Microsoft login page.
Not receiving emails? Check your spam folder or ensure you’re checking the right account. Sometimes, emails are delayed during peak registration periods.
Email not working at all? Reach out to the WSU ICT Department via email or phone. You can find the contact details on the WSU website.
WSU Email Etiquette: Do’s and Don’ts
Here are a few quick tips to keep your email game strong:
- Use a clear subject line
- Be polite and professional
- Always sign off with your name and student number
- Don’t use slang or emojis in formal emails
- Don’t ignore emails from your lecturers or admin—some of them are time-sensitive!