If you’ve tried to log in to your Bunnings account and found it locked, you’re not alone. This is a common issue, and it’s usually a security measure designed to protect your information and keep your account safe.
The Most Common Reason: Too Many Failed Login Attempts
Bunnings accounts, including PowerPass and Trade accounts, are automatically locked for 15 minutes if you enter the wrong password five times in a row. This temporary lockout helps guard against unauthorised access and keeps your information secure. After 15 minutes, you can try signing in again with the correct details.
What To Do If You’re Locked Out
- Wait it out: The lock is temporary and will lift after 15 minutes, so you can try again.
- Forgot your password? Use the “Forgot password” link on the sign-in page to reset your password and regain access.
- Still having trouble? If you continue to have issues, Bunnings recommends contacting their customer support team for help. You can reach them via the Help Centre or by phone for further assistance.
Extra Tips for PowerPass Users
If you’re using the PowerPass app and have forgotten your PIN or need to reset it, you may need to visit a Bunnings store, especially if you have a Credit or 30-Day account. For most issues, you can also call 1800 797 586 or email customersupport@bunnings.com.au for support.
Your Bunnings account is most likely locked due to multiple failed login attempts. Wait 15 minutes, reset your password if needed, and reach out to Bunnings support if you’re still stuck. This process helps keep your account secure and your information safe.