Moving homes, traveling abroad, or managing a busy lifestyle shouldn’t mean missing critical mail. Australia Post’s Mail Hold and Mail Redirection services act as your personal mail concierge, ensuring your letters and parcels stay secure and reach you no matter where life takes you. Here’s how to leverage these tools for seamless mail management in 2025.
Mail Hold: Pause Deliveries Like a Pro
Key Features
- Flexible Durations: Hold mail for 1 week to 12 months, with extensions available.
- Multi-Name Support: Include up to 6 names (e.g., housemates, maiden names) to cover all mail.
- Convenient Access: Mail resumes delivery automatically once the hold period ends.
Pricing Options
| Service Type | First Week | Additional Weeks | Monthly Fee (Home Office) |
|---|---|---|---|
| Personal | $28 | $6.50 | – |
| Concession | $16.80 | $3.90 | – |
| Home Office | – | – | $72 |
Concession rates apply for Pensioner Concession, Health Care, or Veterans’ Affairs cardholders.
Mail Redirection: Forward Mail Effortlessly
Moving? Redirect mail to your new address—domestically or internationally—with these plans:
Service Types
- Personal:
- Cost: Starts at $37/month domestically, $74/month internationally.
- Includes: Up to 6 names, address updates for insurers/banks, and flexible durations (1–12 months).
- Concession:
Savings: Discounted rates (e.g., $22.20/month domestically) for eligible cardholders.
- Home Office:
- For: Freelancers, trusts, or SMSFs.
- Cost: Starts at $74/month domestically, requires in-person application with business documents.
- Business:
- Tailored Solutions: Redirect invoices, customer inquiries, and supplier statements.
- Cost: Higher-tier pricing, with international rates up to $2,720/year.
Special Circumstances
- Free Redirection: Available for domestic violence survivors, natural disaster victims, or deceased estate managers.
- Notify Providers: Opt-in to update your address with banks, insurers, and utilities automatically.
How to Set Up & Manage
Apply Online or In-Person:
- Mail Hold: Submit via MyPost or visit a Post Office with photo ID.
- Redirection: Home Office and International plans require in-person applications.
Extend or Modify:
- Use your 9-digit customer reference number to adjust durations online or at a Post Office.
- Missed payment deadlines? You’ll need to reapply.
Australia Post’s Mail Hold and Redirection services are more than logistical tools—they’re lifelines for modern living. Whether you’re chasing adventure, managing a business, or navigating life’s curveballs, these solutions keep your mailflow smooth and secure.