Moving homes or offices is exciting—but the thought of missing important mail? Not so much. Whether you’re relocating across town or overseas, Australia Post’s Mail Redirection service ensures your letters and parcels follow you seamlessly. Here’s everything you need to know to keep your mail flowing without a hitch.
Why Redirect Your Mail?
Mail redirection isn’t just about convenience—it’s about safeguarding your privacy, avoiding missed bills, and maintaining continuity during transitions. Imagine not worrying about tax notices, medical reminders, or online orders ending up at your old address. With Australia Post, you can:
- Protect sensitive information: Prevent identity theft by keeping personal mail out of the wrong hands 12.
- Stay organized: Focus on settling into your new space while critical documents arrive safely.
- Support special circumstances: Victims of domestic violence, natural disasters, or those managing deceased estates may qualify for free services.
How It Works: Tailored Plans for Every Need
Australia Post offers four flexible redirection plans, each designed for specific lifestyles or business needs:
- Personal Redirection
- Ideal for: Individuals or families moving homes.
- Features: Redirect mail for 1–12 months, add up to six names (e.g., family members, maiden names), and opt-in to notify banks or insurers of your new address .
- Cost: Starts at 37/monthfordomesticredirectsand37/monthfordomesticredirectsand74/month internationally 812.
- Concession Redirection
- Eligibility: Holders of Pensioner Concession, Health Care, or Veterans’ Affairs cards.
- Savings: Discounted rates from $22.20/month domestically, making it budget-friendly for retirees or low-income households 18.
- Home Office Bundle
- Perfect for: Freelancers, trusts, or self-managed super funds (SMSFs) operating from home.
- Requirements: Submit proof like a tax statement or SMSF report.
- Cost: Starts at $68/month domestically, with international rates doubling.
- Business Redirection
- For companies: Relocating offices or managing remote teams.
- Extras: Redirect under business names, add partners, and ensure invoices or customer inquiries reach you.
- Cost: Higher-tier pricing from $132/month domestically, scaling with international needs.
Setting Up Your Redirection: A Step-by-Step Guide
- Choose Your Plan: Decide duration (1–12 months) and type (Personal, Concession, etc.).
- Gather Documents:
- Personal/Concession: ID (driver’s licence, passport) and proof of address (utility bill).
- Business/Home Office: ABN, trust statements, or SMSF documents.
- Apply Online or In-Person:
- Online: Use MyPost for Personal or Concession plans in minutes.
- Post Office Visit: Required for Home Office, Business, or international redirects.
- Add Names and Notifications: Include housemates or business partners and opt for automated address updates to select providers.
Cost Breakdown: What to Expect
| Service Type | 1 Month (Domestic) | 12 Months (Domestic) | 1 Month (International) |
|---|---|---|---|
| Personal | $37 | $185 | $74 |
| Concession | $22.20 | $111 | $44.40 |
| Home Office | $68 | $680 | $136 |
| Business | $132 | $1,320 | $264 |
Prices based on 2025 rates 1814.
Australia Post’s Mail Redirection isn’t just a logistical tool—it’s a safety net during life’s biggest changes. By choosing the right plan and staying proactive, you can ensure nothing slips through the cracks. Whether you’re a busy parent, a growing business, or someone navigating a fresh start, this service turns mail management from a headache into a breeze.