If you need to reach out to the University of Pretoria (UP), one of South Africa’s leading universities, there are several ways to connect depending on your specific inquiry. Whether you’re a prospective or current student, staff member, or external stakeholder, UP offers multiple contact channels to assist you effectively. Here’s a fresh and comprehensive guide to the university’s contact details for 2026.
General Contact Information
- Student Service Centre (General Enquiries):
Phone: +27 (0)12 420 3111
Email: ssc@up.ac.za
This centre handles a wide range of student-related questions including admissions, registration, and general support. - Postal Address:
University of Pretoria
Private Bag X20
Hatfield, 0028
South Africa - Physical Address (Hatfield Campus):
Corner Lynnwood Road and Roper Street
Hatfield, Pretoria
Faculty and Department Contacts
- Faculty of Economic and Management Sciences:
Phone: +27 (0)12 420 2142
Email: ems@up.ac.za
For undergraduate and postgraduate admissions and student queries. - Faculty of Health Sciences:
Phone: +27 (0)12 420 3111 (Student Service Centre)
For specific health sciences program enquiries, visit their portal or email healthsciences@up.ac.za / healthsciencesbursaries@up.ac.za. - Faculty of Education:
Undergraduate enquiries: +27 (0)12 420 5615 / thandi.mngomezulu@up.ac.za
Postgraduate enquiries: +27 (0)12 420 5679 / bronwynne.swarts@up.ac.za - Faculty of Humanities:
Undergraduate enquiries: +27 (0)12 420 5241 / ernika.monyeki@up.ac.za
Postgraduate enquiries: +27 (0)12 420 2206 / janine.white@up.ac.za - Faculty of Law:
Phone: +27 (0)12 420 4265
Email: helen.vantonder@up.ac.za - Faculty of Engineering, Built Environment and Information Technology:
Civil Engineering contact: Mr MW Raphasha
Phone: +27 (0)12 420 5315
Email: mw.raphasha@up.ac.za - Onderstepoort Veterinary Academic Hospital:
General enquiries: +27 (0)12 529 8000 / dikeledi.letsoala@up.ac.za
Undergraduate: +27 (0)12 529 8193 / hvdwt@up.ac.za
Postgraduate: +27 (0)12 529 8375 / leonie.johnson@up.ac.za
Financial and Funding Queries
- Student Accounts:
Email: studentaccounts@up.ac.za
Phone: +27 (0)12 420 3111 - Payments:
Email: payments@up.ac.za - NSFAS and UP Funding:
Accessible via the student portal (SMAX system) at https://desa.up.ac.za/saw/ess
Additional Support Services
- Counselling Careline: 0800 747 747
- Crisis Service: 0800 006 428
- 24-Hour Operations: +27 (0)12 420 2310
Tips for Contacting UP
- Always include your full name, student number (if applicable), and a brief description of your query in emails.
- Use the appropriate faculty or service contact to ensure your question is addressed promptly.
- For general or multiple queries, the Student Service Centre is a good starting point.
- Check the official University of Pretoria website for updated contact details and online services.
- Download the UP Mobile App for easy access to university services and information.
With these contact details, connecting with the University of Pretoria is straightforward, whether you need academic advice, administrative assistance, or support services. The university’s dedicated teams are ready to help you navigate your academic journey smoothly.