Does Mascom work in South Africa?

If you’re a Mascom customer planning to visit South Africa, you might be wondering whether your SIM card will work across the border. The good news is yes, Mascom does work in South Africa, thanks to its roaming services. However, there are some important details to consider before using your Mascom SIM in South Africa.

How to Use Mascom in South Africa

Mascom customers can stay connected while in South Africa by activating international roaming and using roaming bundles. These bundles allow you to make calls, send SMS, and use mobile data on partnered networks.

Steps to Activate Mascom Roaming in South Africa

  1. Activate Roaming: Before traveling, activate roaming through:
    • The Mascom Call Centre by dialing 111
    • Mascom Online services
    • USSD Code: Dial *123#
  2. Enable Data Roaming: Go to your phone’s network settings and enable “Data Roaming” to access the internet.
  3. Connect to Partner Networks: Mascom has agreements with major South African mobile operators, including:
    • MTN South Africa
    • Vodacom
    • 8ta (Telkom Mobile)

Once connected to any of these networks, you can enjoy your Mascom services in South Africa seamlessly.

Mascom Roaming Bundles and Charges

Mascom offers data roaming bundles to help customers manage their usage while in South Africa. These bundles provide affordable access to data, voice, and SMS services without incurring high roaming fees.

Key Features of Mascom Roaming Bundles:

  • Customers receive free SMS notifications when they use 100% of their data volume.
  • After the bundle is depleted or expires, normal out-of-bundle rates apply.
  • The Mascom Data Roaming Bundle is strictly for personal use and cannot be used for commercial purposes.

Should You Use Mascom in South Africa?

While Mascom’s roaming services offer convenience, it’s essential to compare costs before using your SIM in South Africa. Roaming can sometimes be expensive, and local SIM cards from MTN, Vodacom, or Telkom Mobile may offer cheaper rates for data and calls.

Alternatives to Mascom Roaming:

  • Buy a South African SIM card: If you’re staying for an extended period, consider purchasing a local SIM card to avoid high roaming fees.
  • Use Wi-Fi Hotspots: Many hotels, cafes, and public spaces in South Africa offer free Wi-Fi, which can save you on data costs.

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