With its ability to connect millions of consumers and sellers with everything from the newest technology to rare treasures, eBay Australia remains a dominant force in the country’s e-commerce market. eBay is a dynamic platform that is changing with Australian trends, technology, and consumer expectations as 2025 approaches. It is more than just a place to shop.
A Nation of Collectors and Sellers
Did you know that in 2025, more than one in three Australian adults-about 7.6 million people-identify as collectors? eBay is at the centre of this thriving community, offering a trusted space for enthusiasts to buy and sell everything from vintage toys to high-end sneakers and rare coins. The platform’s robust marketplace makes it easy for Australians to turn their passions into profits or discover unique finds.
Innovation and Growth
eBay’s momentum in Australia is reflected in its strong financial performance. In the first quarter of 2025, eBay’s global revenue climbed to $2.58 billion, with international markets (including Australia) outpacing US growth. The company’s Gross Merchandise Volume (GMV) also saw a healthy 2% year-over-year increase, driven by a surge in advertising revenue and new payment options like Buy Now, Pay Later through Klarna.
For sellers, eBay is constantly rolling out new tools and features. Recent updates include a more streamlined listing experience, AI-powered responses to buyer questions, and expanded business policy management-all designed to make selling simpler and more profitable.
Customer Service and Seller Success
In today’s competitive landscape, customer service is a top priority for eBay Australia. The platform encourages sellers to optimise listings, respond quickly to enquiries, and offer transparent return policies. In 2025, eBay’s algorithms reward top-rated sellers who deliver outstanding service, helping them stand out and boost sales. Tools like the eBay Seller Hub and mobile app make it easier than ever to track performance and automate routine tasks.
Supporting Sustainability and Startups
eBay Australia continues to dominate the nation’s e-commerce business by connecting millions of buyers and sellers with anything from the newest technology to rare treasures. As 2025 draws near, eBay is a dynamic platform that is evolving in tandem with Australian trends, technology, and customer expectations. There is more to it than just shopping.
Staying Connected
Need help or want to contact eBay? The platform offers multiple support channels, including live chat and a dedicated customer service number (1800 093 577), plus a comprehensive Help Centre for quick answers.
eBay Australia in 2025 is more than just an online marketplace-it’s a vibrant hub for collectors, entrepreneurs, and everyday shoppers. With ongoing innovation, a focus on customer service, and a commitment to sustainability, eBay continues to shape the future of e-commerce in Australia.