Healthdirect, formerly known as the National Health Call Centre Network, is funded by the Australian Government along with all state and territory governments. Its mission is simple but powerful: to provide free, accessible, and accurate health information and advice to all Australians.
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- What does healthdirect do?
- Who funds healthdirect?
- How reliable is health Direct?
- Does health Direct cost money?
- Who created health Direct?
- What do local health services do?
Whether you’re looking for general medical advice, unsure about symptoms, or need help finding a nearby healthcare provider, Healthdirect is your go-to digital companion.
Services Provided by Healthdirect
1. 24/7 Health Helpline
Need to speak with a healthcare professional right away? You can call Healthdirect on 1800 022 222—available 24/7. In Victoria, this service is also known as NURSE-ON-CALL.
You’ll be connected to a registered nurse who can answer your health questions, guide you through symptoms, and help you decide on the best next steps. Whether it’s late at night or during a public holiday, help is always just a phone call away.
2. Symptom Checker Tool
Not sure what’s going on with your health? The Healthdirect Symptom Checker is a quick, easy-to-use online tool that compares your symptoms to a database of clinical presentations. While it’s not a substitute for professional diagnosis, it helps you understand whether your issue is minor or requires immediate attention.
3. Health Information and Resources
From flu symptoms and mental health to chronic conditions like diabetes and asthma, the Healthdirect website provides trusted, evidence-based information on a wide range of health topics. It’s a great place to start when you need health facts without the fluff.
4. Health Service Directory
Need to find a nearby GP, pharmacy, or specialist? The Healthdirect Service Finder helps you locate primary, secondary, and tertiary care services across Australia. It’s a fast, convenient way to connect with the right care at the right time.
In Case of Emergency
Remember, if you or someone else is experiencing a life-threatening emergency, always call Triple Zero (000) immediately.
How to Contact Healthdirect Australia
- Health Advice Line: Call 1800 022 222 (free from landlines)
- Website: www.healthdirect.gov.au
- Symptom Checker: Available on the homepage
- Emergency: Call 000 for life-threatening issues