Knowing where to go for trustworthy medical advice can be crucial when you or a loved one feels ill outside of usual clinic hours. This is the role of Healthdirect, a reputable national health service that is accessible to citizens of Adelaide, South Australia, around-the-clock.
What Is the Healthdirect Number?
The Healthdirect helpline is a free* government-funded service that connects Australians with registered nurses who can provide professional health advice. It’s available by calling:
1800 022 222
This number is the same across all states and territories, including South Australia. It operates around the clock, ensuring you have access to health support whenever you need it—whether it’s 3 PM or 3 AM.
What Services Does Healthdirect Offer?
Calling the Healthdirect number gives you access to:
- Qualified registered nurses who assess your symptoms and advise on next steps
- Help deciding whether you should see a GP, go to an emergency department, or manage your condition at home
- Support for parents dealing with sick children
- Guidance on medications and treatment options
- Mental health support resources
You can also access a range of tools on their official website, including a Symptom Checker, health information articles, and service directories.
Why It Matters in Adelaide
While Adelaide is home to world-class hospitals and healthcare facilities like the Royal Adelaide Hospital and Flinders Medical Centre, not every health concern requires a hospital visit. Healthdirect helps reduce pressure on emergency departments by helping you make informed decisions about your care—especially useful in suburban and regional areas where healthcare access might be limited after hours.
When Should You Call Healthdirect?
Call 1800 022 222 if:
- You or someone else is feeling unwell and you’re not sure what to do
- You have non-life-threatening symptoms and need medical advice
- You’re unsure whether to go to a hospital or wait to see a GP
- You need health guidance late at night or on weekends
Do not call Healthdirect in emergencies. For life-threatening situations, always call Triple Zero (000).
Complementary Digital Tools
In addition to the phone line, Healthdirect offers:
- Online symptom checker: Quick, guided triage tool to assess symptoms
- Health service finder: Locate GPs, pharmacies, and hospitals near you
- My Health Record support: Help with accessing your digital health records