Knowing where to turn can bring comfort when health issues arise, whether it’s late at night or during a hectic workweek. Healthdirect Australia can help with that. 24 hours a day, 7 days a week, this government-funded service provides free, reliable health advice from registered nurses.
Healthdirect Phone Number: 1800 022 222
The official Healthdirect helpline number is 1800 022 222. It’s a free call from any phone in Australia, including landlines and most mobiles.
Whether you’re feeling unwell, have a question about symptoms, or need help deciding whether to visit a GP or hospital, Healthdirect is your first step for safe, evidence-based guidance.
What Can You Call Healthdirect About?
Here are just a few reasons Australians call Healthdirect:
- Non-emergency health advice
- Help deciding whether to go to a doctor or hospital
- Support for managing chronic conditions
- Medication information
- Guidance for parents caring for sick children
- After-hours support when your GP is unavailable
Remember, in an emergency—such as chest pain, difficulty breathing, or a serious accident—always call Triple Zero (000) immediately.
Who Answers Your Call?
When you dial 1800 022 222, you’ll be connected with a registered nurse trained to assess your situation and offer reliable advice. They use clinically approved triage tools to determine the best course of action, which may include:
- Self-care at home
- Seeing a pharmacist
- Booking a GP appointment
- Visiting an after-hours clinic
- Heading to the emergency department
Why Use Healthdirect?
Healthdirect offers:
- 24/7 availability
- No cost to call
- Trusted, government-supported information
- Confidential, professional advice
It’s especially useful for people living in remote or rural areas, where immediate access to medical services may be limited.
Other Healthdirect Resources
In addition to the phone service, Healthdirect offers:
- Healthdirect.gov.au — An online platform with symptom checkers, health topics, and service finders.
- Healthdirect app — For quick access to trusted medical content and services from your mobile device.