With the help of websites like Healthengine, scheduling a doctor’s appointment has never been simpler in our increasingly digital society. Healthengine, a top health appointment scheduling service in Australia, links patients with general practitioners, dentists, specialists, and other medical professionals nationwide. Understanding how to get in touch with Healthengine is essential, whether you’re attempting to coordinate a doctor’s appointment or need assistance with your practice’s listing.
What is Healthengine?
Healthengine is an online platform and mobile app that helps Australians find and book healthcare appointments instantly. Founded in 2006, the service has grown to support millions of users and thousands of practices, offering a seamless interface to schedule:
- General Practitioners (GPs)
- Dental services
- Allied health professionals (e.g., physiotherapists, psychologists)
- Telehealth consultations
Why You Might Need to Contact Healthengine
People reach out to Healthengine for various reasons, including:
- Help with making, changing, or cancelling a booking
- Troubleshooting the mobile app or website
- Questions about telehealth services
- Feedback or complaints
- Practice owners needing help with their listings or subscription
Healthengine Contact Information
If you need to get in touch with Healthengine in Australia, here are your main options:
Phone Support
For urgent matters or direct support, Healthengine offers a customer support line.
- Phone: 1300 377 639
- Hours: Typically Monday to Friday, business hours (AEST)
Online Support
The most efficient way to get help is often through the Healthengine Help Centre.
- Website: https://support.healthengine.com.au
You can find FAQs, troubleshooting guides, and contact forms.
Email Support
You can email their support team directly for non-urgent queries:
- Patients: support@healthengine.com.au
- Healthcare providers: practicesupport@healthengine.com.au
Social Media
Healthengine is active on platforms like:
These can be helpful for general updates or messaging the team informally.
Tips When Contacting Healthengine
- Have your details ready: If you’re a patient, know the name of your practice and booking time. If you’re a provider, include your practice ID or business name.
- Use the help centre first: It’s well-organized and often faster than waiting on a call.
- Be specific: Clearly explain the issue to help the support team assist you faster.