If you’re in Australia and need reliable health information or advice, the Healthdirect helpline is an essential resource available 24/7. Whether you’re unsure about symptoms, need guidance on where to seek care, or require after-hours support, Healthdirect connects you with qualified health professionals who can assist you.
What Is Healthdirect?
Healthdirect Australia is a government-funded service providing free, confidential, and trustworthy health advice to all Australians. It is staffed by registered nurses who offer professional guidance over the phone, helping you make informed decisions about your health.
The Healthline Phone Number
To speak directly with a registered nurse, simply call:
1800 022 222
This number is known as NURSE-ON-CALL in Victoria but serves as the national health advice line across Australia. Calls from landlines are free, though mobile charges may apply.
What Can You Expect When You Call?
When you dial 1800 022 222, a nurse will:
- Listen carefully to your symptoms and health concerns
- Provide advice on whether you can manage your condition at home
- Suggest if you should visit a local GP, after-hours clinic, or emergency department
- Offer information about nearby health services through the National Health Services Directory
- Arrange a call-back or video consultation with a GP if needed, especially after hours
Additional Support Services
- If you have a hearing or speech impairment, you can access Healthdirect via the National Relay Service at 1800 555 677.
- For those who need an interpreter, the Translating and Interpreting Service (TIS National) can connect you by calling 131 450 and requesting transfer to Healthdirect.
Online Resources and Mobile App
Beyond the phone service, Healthdirect offers:
- An easy-to-use Symptom Checker online to help you assess your health from home
- A comprehensive Service Finder to locate doctors, pharmacies, hospitals, and other healthcare providers near you
- A mobile app available on Google Play and the Apple App Store for quick access to health information and services
When Should You Call Healthdirect?
- If you’re feeling unwell and unsure about the severity of your symptoms
- When your GP is closed and you need after-hours advice
- To get guidance on managing minor illnesses or injuries
- To find the nearest health service or pharmacy
- For pregnancy, birth, and baby health concerns (specialised phone lines are also available)
Emergency Situations
If you believe your condition is life-threatening or requires urgent medical attention, always call triple zero (000) immediately instead of Healthdirect.
Summary
The Healthdirect phone number 1800 022 222 is Australia’s trusted health advice line, connecting you to registered nurses 24/7 for expert guidance. Whether you need help managing symptoms, finding a healthcare provider, or accessing after-hours support, Healthdirect is a free and confidential service designed to help you navigate your health concerns with confidence.
For more information or to use their online tools, visit healthdirect.gov.au.