The “Previous Appointments” function of HotDoc provides a practical approach to monitor your medical history if you’re a patient in Australia utilizing the platform to manage your appointments. HotDoc makes it simple to access your appointment history, whether you’re managing family visits, following up on previous consultations, or just looking back on your medical journey.
Accessing Your Appointment History
Via the HotDoc Mobile App:
- Open the HotDoc app on your device.
- Tap the Appointments icon at the bottom of the screen.
- Navigate to the History tab to view your past appointments.HotDoc Help
Through the HotDoc Website:
- Log in to your account at hotdoc.com.au.
- Click on the Appointments tab.
- Select the History section to see your previous appointments.
In the “History” section, you’ll find details of past appointments, including those that were missed, canceled, or updated by the clinic. Each entry provides quick actions such as adding the appointment to your calendar, calling the clinic, or viewing the clinic’s location on a map. HotDoc Support+4HotDoc Help+4HotDoc Support+4
Viewing Appointments Booked Directly Through Clinics
HotDoc can display appointments that were booked directly through your clinic (e.g., via phone or in-person) if certain conditions are met:HotDoc Help+1HotDoc Help+1
- Your mobile number on your HotDoc account matches the one on file at the clinic.
- You’ve previously booked and attended an appointment through HotDoc.
- You’ve accessed the appointment via a link in a HotDoc confirmation email or SMS reminder.HotDoc Help
This integration ensures that all your appointments, regardless of how they were booked, are consolidated in one place for easy reference. HotDoc Help
For Healthcare Providers: Managing Patient Appointment Histories
Healthcare providers can access a patient’s full appointment history through the HotDoc Dashboard:HotDoc Support+8HotDoc Support+8HotDoc Support+8
- Navigate to Patients > Patient Search.
- Enter the patient’s details to locate their profile.
- Click on the Appointments tab to view all past and upcoming appointments, including those booked via HotDoc and directly through the clinic.HotDoc Support+3HotDoc Support+3HotDoc Support+3
This comprehensive view aids in providing continuous and informed care to patients.
Additional Features
- Filtering and Printing: Use filters to sort appointments by date, practitioner, or status, and print the list for physical records.
- Appointment Details: View specifics such as appointment type, status (e.g., attended, canceled), and any notes associated with the visit.HotDoc Support
Benefits of Using HotDoc’s Appointment History Feature
- Consolidated Records: Keep all your appointment information in one accessible location.
- Enhanced Communication: Easily contact your clinic or manage appointments directly from the app or website.
- Improved Healthcare Management: Track your medical history to inform future healthcare decisions.
HotDoc’s commitment to providing a seamless and user-friendly experience ensures that managing your healthcare appointments is straightforward and efficient.