Knowing how to get in touch with The Foschini Group (TFG) is crucial, whether you want to track an online order, ask questions about a retail product, or receive help with your TFG account. TFG is one of the biggest retailers in South Africa, having a vast portfolio of brands, including Foschini, @home, Totalsports, Markham, and more. We’ve created a straightforward reference to TFG’s contact information, including phone numbers, email addresses, and social media handles, to assist you obtain the help you require.
TFG Customer Service Numbers
If you need to speak to someone directly, here are the most relevant contact numbers:
- TFG Customer Services:
0860 834 834 (South Africa only)
Available Monday to Friday, 8am – 5pm - TFG Account Queries (TFG Money):
0860 576 576
For help with accounts, balances, statements, and credit-related questions. - International Callers:
+27 21 938 7096
Email Support
Prefer to send a message instead of calling? You can get in touch via email:
- General Customer Queries:
customerservices@tfg.co.za - TFG eMall Online Orders:
online@tfg.co.za
Use this for issues with online purchases, deliveries, or returns.
Social Media Support
TFG is active on social media, and you can often get a quick response via their platforms:
- Facebook – TFG Club
- Twitter – @TFG_Style
- Instagram – @TFG_Style
Tip: When reaching out on social, include your account details or order number in a direct message (never in a public comment) for faster assistance.
TFG Store Locator
Looking for a specific store or brand near you? Use the TFG Store Locator to find contact info and directions to the nearest branch.
For Lost or Stolen Cards
If your TFG account card is lost or stolen, report it immediately:
- TFG Fraud Line:
0860 834 372
Available 24/7 for emergencies.
Final Thoughts
TFG offers several convenient ways to get help, whether you’re a loyal shopper or just browsing their extensive range of fashion and lifestyle brands. Keep these contact details handy for smooth, stress-free shopping and support.