In today’s fast-paced world, email has become a go-to method for quick, non-urgent communication especially when it comes to healthcare. If you’re looking to contact Logan Hospital in Queensland, Australia, via email, you’re in the right place. Whether you’re a patient, a family member, or a healthcare professional, here’s everything you need to know about reaching Logan Hospital by email, along with tips to ensure your message gets the attention it deserves.
For general enquiries, feedback, or non-urgent matters, you can contact Logan Hospital via email at:
MetroSouthHealth@health.qld.gov.au
This email is managed by Metro South Health, the governing body overseeing Logan Hospital and other facilities in the region.
Tips for Emailing Logan Hospital
- Use a Clear Subject Line:
Example: “Appointment Reschedule Request – Patient John Smith” or “Feedback – Maternity Services”. - Include Essential Details:
- Your full name and contact information.
- Patient’s name and date of birth (if applicable).
- Medicare number or patient ID (if known).
- Keep It Concise:
Healthcare teams receive hundreds of emails daily. Be clear and specific to avoid delays. - Attach Documents Carefully:
If sending forms or medical records, use PDF formats and avoid large file sizes. - Confidentiality Matters:
Avoid sharing sensitive health information over email unless encrypted. For medical records, use the hospital’s secure patient portal or mailed forms.
What to Expect After Sending an Email
- Response Time: Most emails receive a reply within 1–2 business days.
- Follow-Up: If you don’t hear back, call the hospital’s general enquiries line at (07) 3299 8899 during business hours.
- Automated Replies: You may receive an acknowledgment email confirming your message was received.
Whether you’re looking for general information, appreciating a nurse, or rescheduling an appointment, emailing Logan Hospital is an easy way to stay in touch with your healthcare experience. You may make sure your message is received politely and effectively by adhering to these rules.