It’s likely that you’ve heard of RACQ if you drive, own a property, or travel in Queensland. One of the most reputable groups in Australia is the Royal Automobile Club of Queensland (RACQ), which provides everything from auto loans and travel guidance to insurance and roadside help. However, you’ll want to talk to someone quickly when you’re in a tight spot, such as needing immediate claims assistance or being stranded on the side of the road with a dead battery. Having the correct RACQ phone number can be crucial in this situation.
What Is the RACQ Phone Number?
To get help quickly, here are the most important RACQ contact numbers you need to know:
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RACQ Roadside Assistance (24/7): 📞 13 1111
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General Enquiries: 📞 13 1905
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Insurance Claims & Support: 📞 13 7202
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Travel Assistance: 📞 1300 888 449
These numbers are staffed by friendly, knowledgeable RACQ representatives ready to help you with everything from car troubles to insurance policy questions.
When Should You Call RACQ?
Knowing when to call RACQ can save you time and stress. Here are a few common reasons members reach out:
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Flat battery, flat tyre, or mechanical breakdown
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Making or tracking an insurance claim
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Travel disruptions or need itinerary changes
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Renewing membership or updating payment info
For emergencies on the road, the RACQ roadside assistance number (13 1111) is your go-to—available 24/7, anywhere in Queensland.
Tips Before You Call RACQ
To make your call smoother, keep these tips in mind:
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Have your membership number or policy details handy.
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If it’s a vehicle issue, know your exact location (use your smartphone’s GPS if needed).
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Be ready to describe the problem clearly.
Pro tip: RACQ also has a mobile app that lets you request roadside help without making a phone call—it’s a time-saver!
Other Ways to Contact RACQ
Prefer not to call? RACQ offers several alternative contact methods:
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Online Chat: Available via the RACQ website
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Email Support: Fill out the contact form on their site
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In-person: Visit your nearest RACQ branch
You can also follow them on social media for updates, travel alerts, and community news.