Takealot contact details

Here is a thorough guide to Takealot’s contact information and customer service alternatives if you’re trying to get in touch with the top online retailer in South Africa.

Takealot Contact Numbers

  • Customer Service: +27 87 362 8000​Complaints Board+1PissedConsumer+1
  • Driver Incidents or Feedback: +27 87 362 7666 ​PissedConsumer+2Takealot.com+2Complaints Board+2

These lines are available during the following hours:​Takealot.com+7Takealot.com+7Takealot.com+7

  • Weekdays: 7:00 AM – 10:00 PM​SANotify+1PissedConsumer+1
  • Weekends: 9:00 AM – 6:00 PM ​PissedConsumer

Email Contacts

  • General Customer Service: corporate.customer@takealot.com​PissedConsumer
  • Media Inquiries: takealotgroupcomms@takealot.com​PissedConsumer
  • Legal Matters: legal@takealot.com​PissedConsumer
  • Driver Partnerships: driver@takealot.com​Takealot.com+12Briefly+12Takealot.com+12

Physical Address

Takealot Online (Pty) Ltd.
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore, Cape Town, 8001
South Africa ​Briefly+2PissedConsumer+2SANotify+2Complaints Board+2SANotify+2PissedConsumer+2


Online Support

  • Help Centre: Takealot Help Centre​Takealot.com+2Takealot.com+2Takealot.com+2
  • Contact Form: Contact Us​Takealot.com

The Help Centre provides answers to frequently asked questions and allows you to log specific queries for assistance.​Takealot.com+1Takealot.com+1


Social Media

Stay connected with Takealot through their social media channels:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn