USQ Contact Details

Whether you’re a prospective student, current enrollee, or a member of staff, having the right contact information for the University of Southern Queensland (USQ) is essential for smooth communication. USQ, known for its flexible study options both on-campus and online, offers multiple ways to connect depending on your needs—from general enquiries to emergency contacts. Here’s a comprehensive guide to USQ’s contact details in Australia for 2025.

General Enquiries

  • Phone (Australia & New Zealand): +61 7 4631 5316
  • Freecall (Australia only): 1800 269 500
  • Email: study@unisq.edu.au
  • Fax: +61 7 4635 5550
  • Opening Hours: Monday to Friday, 8:00 AM – 5:00 PM (AEST), excluding public holidays
  • Live Chat: Available Monday to Friday, 8:00 AM – 5:00 PM (AEST)

International Student Enquiries

  • Phone: +61 7 4631 5543 or Freecall 1800 007 252 (within Australia)
  • Email: support@unisq.edu.au
  • Live Chat: Monday to Friday, 9:00 AM – 5:00 PM (AEST)
  • Postal Address:
    UniSQ International
    University of Southern Queensland
    Toowoomba, Queensland 4350
    Australia

Campus-Specific Contacts

Toowoomba Campus

  • Address: 487-535 West Street, Toowoomba QLD 4350
  • Phone: +61 7 4631 2285
  • Fax: +61 7 4631 2893

Springfield Campus

  • Address: 37 Sinnathamby Boulevard, Springfield Central QLD 4300
  • Phone: +61 7 4631 2285

Ipswich Campus

  • Address: 11 Salisbury Road, Ipswich QLD 4305
  • Phone: +61 7 4631 2285

Emergency Contacts

  • Life-Threatening Emergencies: Dial 000 immediately
  • UniSQ Emergency Number (Business Hours and After Hours): +61 7 4631 2222
  • UniSQ Security (Toowoomba): Business hours: +61 7 4631 2871 | After hours: 0412 716 838
  • UniSQ Security (Springfield): Business hours: +61 7 3470 4444 | After hours: 0499 955 035
  • UniSQ Security (Ipswich): Business hours: +61 7 3812 6060 | After hours: 0428 086 790

Additional Useful Contacts

  • News and Media: news@unisq.edu.au
  • Career Development Service: +61 7 4631 2372
  • University Switchboard: +61 7 4631 2100

How to Reach USQ Online

  • Official Website: www.usq.edu.au
  • Student Portal (UConnect): Access course materials, grades, and support services
  • Social Media: USQ maintains active profiles on platforms like Facebook, Twitter, and LinkedIn for updates and engagement.

USQ offers comprehensive contact options tailored to different needs—whether you’re seeking course information, support services, or emergency assistance. With campuses in Toowoomba, Springfield, Ipswich, and Fraser Coast, plus a strong online presence, USQ ensures you can connect easily and get the help you need.


For general enquiries, call +61 7 4631 5316 or email study@unisq.edu.au. International students can reach out via +61 7 4631 5543 or support@unisq.edu.au. In emergencies, dial 000 or contact campus security directly. USQ’s multiple campuses and digital platforms make it accessible and responsive to student and community needs.